Continental Aftermarket & Services GmbH processes your data within the scope of using CVS global Online-Shops in accordance with the applicable statutory provisions. 


General Information 

Personal data that you enter will be processed by Continental Aftermarket & Services GmbH for the purpose(s) stated below. Insofar it is necessary for the fulfilment of the purpose, the data may also be transferred to third parties affiliated with Continental Aftermarket & Services GmbH within the meaning of §§ 15 ff. (German) Stock Corporation Act and in accordance with the Binding Corporate Rules of Continental. 


Processing of Data 

Your data will be processed exclusively on the basis of the following data protection regulations (legal basis): 

Data Processing (Purpose) 

Legal Basis 

Duration of Storage 


Purchase processing /  

handling of complaints 

Contact / Interaction with Continental 

(e.g. contact form, chat etc.) 

Art. 6 para. 1 lit. a) EU GDPR (consent) 

Art. 6 para. 1 lit. b) EU GDPR (performance of contract) 

Art. 6 para. 1 lit. c) EU GDPR (legal obligation) 

Your data will be processed with your consent until revocation, otherwise deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. We assume final processing if it can be deduced from the circumstances that the matter in question has been conclusively clarified. Your data is automatically transferred and stored in a Customer Relationship Management (CRM) system. You will receive a separate e-mail from the CRM system with the option to object to the storage of the data, provided that there are no retention periods to prevent deletion. 

Data transfer for the use of online training 

Art. 6 para. 1 lit. b) EU GDPR (performance of contract) 


The data will be stored for as long as the service is used and there is no legal obligation to retain it. 

Data transmission for the use of TIS-Web 

Art. 6 para. 1 lit. b) EU GDPR (performance of contract) 


The data will be stored for as long as the service is used and there is no legal obligation to retain it. 

Newsletter / advertising and marketing approaches / customer surveys 

Art. 6 para. 1 lit. a) EU GDPR (consent) 

Processed upon your consent, until your revocation or omission of purpose.  



To ensure the above-mentioned data processing, we transmit data to the following service providers (hereinafter referred to as SERVICES): 

Service Provider 

Address / Location 


Hanauer Landstraße 126-128, 60314 Frankfurt am Main, Deutschland 

TIA Innovations GmbH 

Adlergasse 7, 73560 Böbingen, Deutschland 


Lyoner Straße 9, 60528 Frankfurt am Main, Deutschland 

Adobe Systems Software 

LTD 4-6 Riverwalk, Citywest Business Campus Saggart Dublin D24 Ireland 

Amazon EU SARL 

AWS eu-central-1 (Frankfurt) 

In case of purchase of a service: 

Springer Fachmedien München GmbH 

Aschauer Str. 3081549 München 

SERVICE PROVIDER will collect and process your personal data on our behalf (based on an adequate data processing agreement
on the basis of EU standard contractual clauses).  


Rights of the data subject(s) 


It might be necessary to check according to local law whether additional country-specific regulations / rights of affected persons have to be considered. 

We draw your attention to the fact that, as a data subject, you have the following rights in connection with the processing of your personal data in accordance to the EU - General Data Protection Regulation (EU GDPR): 


  • Right to revoke your consent at any time acc. Art. 7 para. 3 EU GDPR 
  • Right to be informed acc. Art. 13 and Art. 14 EU GDPR  
  • Right of access by the data subject acc. Art. 15 EU GDPR 
  • Right to rectification acc. Art. 16 EU GDPR 
  • Right to erasure acc. Art. 17 EU  GDPR 
  • Right to restriction of processing acc. Art. 18 EU GDPR  
  • Right to data portability acc. Art. 20 EU GDPR  
  • Right to object at any time acc. Art. 21 EU - GDPR 
  • Right to lodge a complaint with a supervisory authority acc. Art. 77 EU GDPR 


In case of compelling reasons for processing that outweigh your interests, rights and freedoms, or serve the assertion, exercise or defense of legal claims, the processing of personal data necessary for this purpose can take place despite your objection or request for deletion. 


If you have any questions in this regard, feel free to contact our data protection officer: 



Please send your revocation or requests regarding the exercise of the above listed rights in writing or by email to: 

Continental Aftermarket & Services GmbH 
Sodener Str. 9 

65824 Schwalbach am Taunus 


Protection of stored Data

Our company and our SERVICE PROVIDER(s) use technical and organizational security measures to protect the personal data you provide to us from manipulation, loss, destruction or access by unauthorized persons. The security measures are continuously improved and adapted according to the state of the art. Unencrypted data can possibly be viewed by third partiesFor this reason, we would like to point out that no secure transmission can be guaranteed with regard to data transmission via the Internet (e.g. when communicating by unencrypted e-mail). Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL). You can determine the SSL status of the connection by looking at the address line of your browser ("https").